Non-Teaching Work Experience
Air National Guard (Oregon & California), Communication Specialist, 9/96 to Present
Assistant Store Manager Starbucks Coffee Co., 03/04 to 08/05
Air National Guard (Oregon & California), Communication Specialist, 9/96 to Present
- Served as point of contact for all personnel calling or visiting the operations command center during field operations. Efficiently operated unit switchboard and provided prompt, courteous and knowledgeable assistance
- Responsible for the control, handling, filing, updating, and destruction of secure documents and communication.
- Oversaw and implemented training on equipment, entering of training records into database, and shift scheduling
Assistant Store Manager Starbucks Coffee Co., 03/04 to 08/05
- Managed daily store operations including employee hiring, training, evaluations, daily staffing levels, accounting, cash management, product replenishment, and implementation of current marketing promotions, while ensuring customers were highly satisfied with products and customer service; resulting in the first 100% performance rating received in the stores history
- Effectively worked with senior/executive business leaders.
- Implemented and participated in employee based community outreach volunteer programs such as San Diego Food Bank, and local community clean up.
- Selected as one of San Diego, California's first “Coffee Masters.” Lead demonstrator for training seminars and presentations as a Coffee Master.